How to shop & place an order
No, all you need is an email address. We recommend that you register for an account to start adding pieces to your Wishlist, but, you can also place and track orders as a guest and sign up at a time that suits you.
Simply follow the ‘Forgot your password?’ link on our Sign In page and enter your email address. You’ll then receive an email to reset your password.
Stay informed of new arrivals, trends and exclusive promotions by entering your email address at the bottom of our homepage. You can then manage your email preferences under ‘My Account’.
It’s easy! Here’s how:
Choose a category or designer from the top navigation menu or search to explore a specific style or trend.
Select your desired piece and click ‘Add to bag’. Once you’ve added all items, it’s time to checkout under ‘Summary’.
Sign in to your account or, if you’ve not yet created one, proceed via guest checkout.
Enter your address, payment method and delivery details to complete your order. That’s it – we’ll confirm the order and it will be carefully prepared and shipped to you, with updates every step of the way.
Sure! Our friendly Customer Service Advisors are happy to assist you with this.
Click on ‘Size Guide’ on the item’s page to view our conversion chart. We also provide fit information and model measurements for each style under the ‘Size & Fit’ tab.
Yes. Contact our Customer Service Advisors to do so. We’re unable to add items to an existing order but we welcome you to place a new order for any additional pieces. Find out more in our Return & Refunds Policy.
We can only accept cancellations up to 48 hours after you placed the order.
Stylelev pricing & payment
It’s down to our unique business model. At Stylelev, you are shopping pieces from our luxury brands and partners worldwide, expertly curated for you by our team. Prices are determined by each Stylelev partner, so the price of the same item may vary depending on where it’s coming from and your location. That’s also why placing an item in your shopping bag or Wishlist won’t reserve it at a particular price.
Although we don’t have any control over price variation, we will always offer you the best price available to your destination at the time of purchase. To view the most accurate prices, select your delivery destination at the top left corner of our site.
Please note: Placing an item in your shopping bag or wishlist does not reserve it at a particular price.
This is determined by your shipping destination and will be displayed at checkout before completing your purchase for India your order will be charged in INR. If your local currency is unavailable, your order will be charged in Euro for a competitive exchange rate .
If you pay by debit card or PayPal, Stylelev will take payment at the point your order is placed on our site. If you pay by credit card, full payment is usually taken once your order is ready for shipping, but your bank or card issuer may reserve the order amount in your account immediately.
Visa
MasterCard
American Express
Delta
RuPay
PayPal
UPI
Net Banking
Google Pay
Absolutely. We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. For further details, please see the Stylelev Privacy Policy.
Product availability & authenticity
You can be the first to know! To be notified if a sold-out item becomes available again, click on ‘Size Unavailable?’ on the item’s page, select the size you need, and then enter your email address.
We aim to provide a fair opportunity to shop our most in-demand styles and as items are often limited, we don’t offer reservations.
100%. Our offering is expertly curated from the best luxury fashion around the globe and we guarantee all items are authentic. To know more visit our About Us
Your order will be carefully packaged in a protectiveStylelev box — with branded dust bags if provided by the designer — to ensure it arrives to you in great condition.
Shipping, taxes & duties
This varies depending on the size, weight and destination of your chosen items, and the cost will appear at the checkout. We offer One Shipping Fee for orders above a certain threshold – this means you can purchase multiple pieces from multiple locations for one fee.
Find out more about One Shipping Fee
Once your order is confirmed, we’ll dispatch it within 2 business days. Delivery usually takes 4-7 business days, depending on your location and chosen shipping method. If you ordered from multiple Stylelev partners, your items will arrive separately and you’ll receive separate delivery notifications.
Tracking information and an estimated delivery date will be provided. You can also follow its journey by heading to ‘My Orde
All applicable taxes and duties are included in the final purchase price when you place your order and there are no additional costs due upon delivery.
While Stylelev ships products from internationally partners, the brands on our site can determine where their pieces are distributed — so some may not be available to purchase in all regions. A selection of beauty products and exotic items may also be restricted by local customs in the country you are shipping to.
Returns & Refunds
We offer a full refund (excluding delivery costs) on any items returned to us within 7 days of the delivery date, and provide a free pick-up service for all returns for your convenience. To create a return, go to ‘My Orders & Returns’ in your account, or head here if you checked out as a guest.
We are unable however, to process exchanges, and all returned pieces must be unworn, undamaged and unused, with all tags attached with its original packaging. You can find more info on returning an order in our Returns & Refunds Policy.
Simply follow these steps to prepare your item:
Place any unwanted items with original packaging inside the protective Stylelev box and leave it open until the driver has checked the contents.
Attach the return label and a signed copy of the return note to the outside of the Stylelev box. Please do not attach any labels to an item’s branded box.
If you are returning to multiple locations, please pack the items separately for each of our partners, with a corresponding return label attached to the outside of each box.
Refunds are issued via the original payment method and will normally appear within 10 business days, depending on the processing time of your payment provider.
You can follow the progress of your package with our courier using the tracking number assigned to your returns label. As soon as it’s and accepted by our partner we will send an email to confirm your refund.
To ensure your refund is as quick as possible, it needs to meet the conditions of our Returns & Refunds Policy.
SUSTAINABILITY
Our packaging is one of the best in our industry